Firstly, This was my first new car, first lease. I was very excited, to say the least. I also want to make it clear that, Fermin, the young salesman, was wonderful. Guillermo was too. Carol in the "phone call" center was kind and warm, as was the young woman at the receptionist desk. Thus, it wasn't all bad. Where it went poorly is I asked to see two lower end models because I had a price point that fit my budget. I don't want to say they said no, but they certainly did not say yes, either. They kept pushing the higher end Rogue on me, which is too much car. As a point of reference, I went in there and asked for the following things: 1. power steering. I had a '09 Civic that did not have power steering any longer. More, it did not have AC which is the 2nd thing I asked for. Third, I wanted the blind spot detection lights because the accident got into once was because someone was driving in my blind spot. Then, the last thing was CD player because I have CD's from my youth and I'm nostalgic. That's all I wanted. I ended up with bells and whistles that I don't need. Look, I got the car at a price that I can handle. But, it was the inferred refusal to bring out the lower end models. Then, I dealt with "the closer." What a pushy jerk. He went by John. Dunno if that's an ALIAS or not. Lastly, the guy in the finance room who tried to jack up my price. Also, I WAS THERE FOR 8 HOURS! I had to call them to see if my plates came in. No one called me. They applied for a loan for some reason, in my name, even though I made it clear I wanted to lease. That dinged my credit score that I've bene trying to repair. What should have been a fun experience was completely ruined by these folks. The other folks I mentioned are good people.

Had a great experience with Karl, who sold to me a great looking 2024 Nissan Frontier. Will recommend my friends and family to come to Route 23 Nissan for their car need.

Sure! Here's a polished review you can post for Nissan Route 23 in Butler, New Jersey: ⭐️⭐️⭐️⭐️⭐️ 5 Stars The service at Nissan Route 23 in Butler, NJ was truly exceptional! From the moment we walked in, we were treated with professionalism and care. Our representative, Ibrahim, went above and beyond to make sure we were comfortable, informed, and confident throughout the entire process. He paid close attention to our needs and worked diligently to give us the best deal possible. We couldn’t have asked for a better experience. Highly recommend this dealership—and be sure to ask for Ibrahim!

Mario was amazing

Guillermo found me my dream car and was very helpful in getting me into my new car. Driving home a happy woman!

I came in today, with eyes on a used crosstrek. Saul, despite only working here ~2weeks (according to him), had great customer service. He knows his things, but also great interpersonal skills to keep the whole experience pleasant. They honor online prices with very aggressive discounts, considering I was looking into crossing state borders to find a cheaper option. Car was in great condition and price. If you’re looking to get your next car here, better call Saul!

Christine was great to work with!

Davyd helped us get a great car for our daughter. He was friendly and did not waste our time!

My wife and I had a great experience here with Elijah. Zaidd helped with the financing. Would recommend this Nissan to anyone.

Ibrahim was very helpful in getting the car. I was very happy with the service . I would personally thank Ibrahim for taking care of us and helping us on this. We would also like to thank Chris and his team well. Thank you Nissan team cheers😊😊

Guillermo and Joe the manager were amazing, I've been leasing for the past 17 years with route 46 Nissan. This time around was different. I didn't like it. I went to butler nissan and they treated me with respect and they were quick also. I was in and out in 1 hour. Very happy. They gained a long time customer

Christopher was very friendly and helpful. He did a great job getting the deal done!

Guillermo did a great job. Got me into my certified pre own highly recommended.

Working with Saul was great. Highly recommend.

Christine F was PHENOMENAL!! She made this experience easy, stress free and would recommend both RT 23 and Christine to help you with all your car needs!!!