Customer Testimonials

Great experience!! Travis was the best salesman.

My salesman Brayan was extremely helpful and I recommend him to anyone who’s looking to purchase a vehicle also I had the pleasure of speaking to Travis and the dealership itself very professionally. Second time purchasing a vehicle

My husband and I recently leased a vehicle through Rt 23 Nissan. We had such a great experience with our sales rep, Javien. He was very friendly, knowledgeable, thorough and patient with all of our questions. We greatly appreciate it!!

Was a welcome staff All ages work at Route 23 I did look up the reviews. Nothing on bad car. But sales people Didn’t see anything wrong This dealership was far for me to get to. A 2 hour drive from my home. Leaving took me 4 hours to get home. I did explain that I wanted to get out faster than the other people They did that for me The mangers was well informed of his dealership. I have been with Nissan since 1985. I do work with the dealership here in my area Don’t think I can go back to ... Read More

Full review text opened.

Google - Sep 27, 2026

Was a welcome staff All ages work at Route 23 I did look up the reviews. Nothing on bad car. But sales people Didn’t see anything wrong This dealership was far for me to get to. A 2 hour drive from my home. Leaving took me 4 hours to get home. I did explain that I wanted to get out faster than the other people They did that for me The mangers was well informed of his dealership. I have been with Nissan since 1985. I do work with the dealership here in my area Don’t think I can go back to this dealership because of 2 hours away. Yes I would like to post if you live nearby and want a Nissan go here

Travis always takes care of us! Won’t go to anyone else. Thanks again!

Travis went above and beyond for us and was able to get us an amazing deal. He was patient and kept us in the loop every step of the way.

Jasil and Robin were a pleasure to work with.

We had a great experience working with Fernando Rosa while purchasing a used BMW. He was professional, knowledgeable, patient, and genuinely helpful throughout the entire process. He made everything easy and stress-free without ever making us feel pressured. Fernando was responsive, honest, and went above and beyond to make sure we were comfortable with our purchase. We would absolutely recommend Fernando to anyone looking for a great car-buying experience!

Travis was amazing! Thank you!!!!

Good sales experience, good finance experience...Dealer worked for business

Travis did a great job with us very helpful

⭐⭐⭐⭐⭐ Exceptional Experience — Especially Joshua, Eli & Zaid I recently purchased a pre-owned 2018 Tesla Model S from Route 23 Nissan, and after my experience, I can confidently give this dealership five stars. This was my first time doing business with Route 23 Nissan. I had seen some mixed reviews beforehand, so naturally I went in paying close attention to how I would be treated. From my first conversation with Eli, however, my experience was extremely positive. Eli was phenomenal from beginning to end. He answered all of my questions, encouraged me to come in and actually see and drive the vehicle, and never ... Read More

Full review text opened.

Google - Sep 22, 2026

⭐⭐⭐⭐⭐ Exceptional Experience — Especially Joshua, Eli & Zaid I recently purchased a pre-owned 2018 Tesla Model S from Route 23 Nissan, and after my experience, I can confidently give this dealership five stars. This was my first time doing business with Route 23 Nissan. I had seen some mixed reviews beforehand, so naturally I went in paying close attention to how I would be treated. From my first conversation with Eli, however, my experience was extremely positive. Eli was phenomenal from beginning to end. He answered all of my questions, encouraged me to come in and actually see and drive the vehicle, and never pressured me. Even after I left the dealership, he continued answering additional questions and stayed responsive throughout the entire process. I especially want to recognize Joshua, the manager. When Joshua came out to speak with me personally and finalize the deal, I immediately appreciated his straightforward, no-games approach. There wasn't endless back-and-forth or salesmanship. He listened to me, understood my price point and what I needed to feel comfortable making the purchase, and worked with me in good faith to reach a deal that made sense. Joshua's experience, professionalism, care, and understanding were invaluable. More importantly, he has a way of making you feel less like somebody sitting across the desk negotiating a car purchase and more like family. He genuinely seemed concerned that I was comfortable with the deal rather than simply closing another sale. Joshua is a phenomenal manager and a tremendous representative of this dealership. Once we reached an agreement, Zaid handled the paperwork and was equally outstanding. He explained everything clearly, made sure the paperwork reflected exactly what had been negotiated, and made the process easy and comfortable. He presented the available warranties and other options, but there was zero pressure when I declined anything I didn't want. Having purchased vehicles for roughly three decades, I really appreciated that. The Tesla itself was a trade-in that the dealership chose to retail rather than simply send to auction after evaluating it. For a 2018 vehicle, I was extremely impressed. The interior was immaculate, the car drove beautifully, and its overall condition gave me confidence in my purchase. What impressed me even more happened after the sale. I discovered a relatively minor issue with the vehicle. Even though I purchased it as-is, I contacted Eli and Joshua. There was no argument, finger-pointing, or attempt to hide behind the paperwork. They simply told me, “We'll take care of it.” When I return for my plates, they're going to address the issue at no additional cost to me. That says a lot about a dealership. The deal was already done, but their commitment to the customer wasn't. After my personal experience, I would absolutely recommend giving Route 23 Nissan the opportunity to earn your business and forming your own opinion. I'm extremely happy that I did. Five stars all around, with a very special thank-you to Joshua, Eli, and Zaid. Joshua's leadership and straightforward approach, Eli's exceptional customer service, and Zaid's professionalism made this one of the smoothest and most comfortable vehicle purchases I've experienced. ⭐⭐⭐⭐⭐

Brayan and Joshua were awesome, great salesmen and very helpful.

Brayan and Joshua Very polite and patient with sales. Have the most respect with customers.

Didn't like that when I asked for a transmission service they said it was $400 and no filters were being replaced.

Route 23 Nissan Auto Mall, great place to buy all sorts of vehicles. The sales team is not pushy, they present your offers to the sales managers, and generally you will lock in a good deal. The finance team is also great and does not try to over sell, plus they will give you excellent advise, the pros and cons of the products being offered. This is my second purchase on September 16, 2026 from this dealership and I will definitely return again for my next car.

Today I made a purchase at this dealership for the second time; I bought my Nissan Murano here, and now I’ve just bought my new 2026 Nissan Rogue. The vehicle is beautiful, and I am very happy with the assistance I received—especially from the salesperson, Robin Fernandez, and his manager, Jasil Lopez; they are the best and have always helped me. Thank you, Robin, Jasil, and Nissan Route 23.

Just wanted to thank Rt 23 Nissan but esp my service rep Travis Jordan. Travis is not only knowledgeable but took out the time to get my father the car he wanted and within budget. He took my calls and always had prompt follow up even if it was after hours, he was accessible to us. Thanks Trav as mentioned I look fwd to revisiting you as discussed to put me in a brand new car also by the end of the yr. Look fwd to working with you guys all over again!

I had an amazing experience at Route 23 Nissan purchasing my Mercedes-Benz GLE! From start to finish, the process was smooth, easy, and stress-free. Kenneth was an outstanding salesperson. He was professional, knowledgeable, patient, and made sure I understood everything throughout the entire process. He never made me feel pressured and genuinely wanted to make sure I was happy with my purchase. Jasil, the manager, was also incredibly helpful and made sure everything came together smoothly. I really appreciate the time and effort they both put into making this such a great experience. I absolutely love my Mercedes-Benz GLE and couldn’... Read More

Full review text opened.

Google - Sep 14, 2026

I had an amazing experience at Route 23 Nissan purchasing my Mercedes-Benz GLE! From start to finish, the process was smooth, easy, and stress-free. Kenneth was an outstanding salesperson. He was professional, knowledgeable, patient, and made sure I understood everything throughout the entire process. He never made me feel pressured and genuinely wanted to make sure I was happy with my purchase. Jasil, the manager, was also incredibly helpful and made sure everything came together smoothly. I really appreciate the time and effort they both put into making this such a great experience. I absolutely love my Mercedes-Benz GLE and couldn’t be happier with my purchase. If you’re looking for a great vehicle and excellent customer service, definitely ask for Kenneth and Jasil. Highly recommend Route 23 Nissan!

Travis at Route 23 Nissan was absolutely amazing to work with! He was extremely knowledgeable, attentive, and professional throughout the entire process. He took the time to answer all of my questions, explained everything clearly, and never made me feel pressured or rushed. You can tell he genuinely cares about helping his customers find the right vehicle and making sure they feel comfortable with their decision. The entire experience was smooth and stress-free because of him. If you’re looking for someone who is honest, patient, and truly knows his stuff, I highly recommend asking for Travis!

I want to give a big thank you to Anthony at Route 23 Nissan for making my car-buying experience such a great one. From the moment I walked in, Anthony was welcoming, patient, and really listened to what I was looking for. He took the time to answer all my questions and made sure I felt comfortable with my decision without ever making me feel pressured. Anthony made the whole process feel easy and stress-free, and I really appreciate how honest and helpful he was. I’m very happy with my experience and would definitely recommend Anthony to anyone looking for ... Read More

Full review text opened.

Google - Sep 14, 2026

I want to give a big thank you to Anthony at Route 23 Nissan for making my car-buying experience such a great one. From the moment I walked in, Anthony was welcoming, patient, and really listened to what I was looking for. He took the time to answer all my questions and made sure I felt comfortable with my decision without ever making me feel pressured. Anthony made the whole process feel easy and stress-free, and I really appreciate how honest and helpful he was. I’m very happy with my experience and would definitely recommend Anthony to anyone looking for a new car. If you go to Route 23 Nissan, ask for Anthony!

Travis was an incredible sales rep who helped us purchase our family vehicle! He and the managers were understanding of our budget, and worked with us to find the deal we needed! Zaid was our finance manager, and he could not have been kinder! He took the time to answer our questions and was very clear regarding all details. Would strongly recommend working with the two of them if looking to purchase or lease here!

Fernando was great. With time and conversation, a sale was made. Left with a new vehicle the same day. Also, Candas in finance, was easy to work with. 2 thumbs up to both of you. Great service!! Recommended!!

Love my frontier. Fernando was a great salesman and very patient. Thank you everyone

Fernándo was the best I loved how much he helped me I will be getting my new 2026 rogué thanks to the team- Jay and Alberto manager team helped me out with making this happen

Worked with Proust Altidor. Made the process quick and easy.

Great and transparent dealership Kenneth my sales rep was great very knowledgeable on all vehicles and made my car buying process very easy

Had a great experience from start to finish! Kenneth was an excellent salesman—professional, helpful, and made the entire process easy and stress-free. Jasil, the sales manager, was also amazing and made sure everything went smoothly. No hidden fees, no surprises, and no unnecessary back-and-forth. The transaction was smooth and straightforward. Highly recommend Kenneth and Jasil if you’re looking for a great car-buying experience!

Ken and Albert helped a lot in getting the vehicle

Amazing Experience at Route 23 Nissan! I had an excellent experience at Route 23 Nissan from start to finish. A special thank you to Kenneth, my salesperson, for being professional, honest, and making the entire process easy and stress-free. I also want to give a huge shoutout to Jasil, the General Sales Manager, for making everything possible and helping me get the deal done. What I appreciated most was the complete transparency — no hidden fees, no surprise charges, and no extra nonsense. Everything was explained clearly, and there were absolutely no surprises when it came time to finalize everything. If you’re ... Read More

Full review text opened.

Google - Aug 24, 2026

Amazing Experience at Route 23 Nissan! I had an excellent experience at Route 23 Nissan from start to finish. A special thank you to Kenneth, my salesperson, for being professional, honest, and making the entire process easy and stress-free. I also want to give a huge shoutout to Jasil, the General Sales Manager, for making everything possible and helping me get the deal done. What I appreciated most was the complete transparency — no hidden fees, no surprise charges, and no extra nonsense. Everything was explained clearly, and there were absolutely no surprises when it came time to finalize everything. If you’re looking for a dealership that treats you right and keeps it real, I highly recommend Route 23 Nissan. Ask for Kenneth! 🙌🚗

I had a great experience purchasing my vehicle with the help of Brayan and Jasil. They were both extremely kind, patient, and informative throughout the entire process. They took the time to understand my financial situation, answer all of my questions, and help me find a vehicle that was a good fit for me without making me feel pressured. They made what can sometimes be a stressful process feel smooth and comfortable from beginning to end. I truly appreciate their professionalism, honesty, and willingness to help. If you come to this location, I would highly recommend Brayan and Jasil to ... Read More

Full review text opened.

Google - Aug 24, 2026

I had a great experience purchasing my vehicle with the help of Brayan and Jasil. They were both extremely kind, patient, and informative throughout the entire process. They took the time to understand my financial situation, answer all of my questions, and help me find a vehicle that was a good fit for me without making me feel pressured. They made what can sometimes be a stressful process feel smooth and comfortable from beginning to end. I truly appreciate their professionalism, honesty, and willingness to help. If you come to this location, I would highly recommend Brayan and Jasil to anyone looking for a great car-buying experience!

i had a great experience at Route 23 Nissan! everyone was very helpful, professional, and made the whole process smooth and easy. a special thank you to Jasil, the manager, and Javien Caminero for being so helpful, patient, and making sure everything was taken care of. definitely recommend coming here if you’re looking for a great car-buying experience!

Had a great experience at Route 23 Nissan! Kenneth was super helpful and made the whole process easy and stress-free. Jasil, the sales manager, was great too and made sure everything went smoothly. Really good people and great service. Definitely recommend them!

I had a great experience! Kenneth was an excellent salesperson—professional, helpful, and made the whole process smooth and easy. Jasil was also amazing and made everything possible from start to finish. I really appreciated the transparency—no hidden fees, no surprises, and everything was explained clearly. Both Kenneth and Jasil went above and beyond to make sure I was taken care of. Highly recommend them!

I had an excellent experience at Route 23 Nissan! Kenneth was an amazing salesman—professional, knowledgeable, patient, and genuinely helpful throughout the entire process. He made everything feel easy and stress-free and went above and beyond to make sure I was comfortable with my decision. I also want to give a huge thank you to Manager Jasil. He was extremely helpful, transparent, and made sure everything came together smoothly. You can tell they both genuinely care about their customers and providing a great experience. If you’re looking for a Nissan, I definitely recommend asking for Kenneth and Jasil at Route 23 ... Read More

Full review text opened.

Google - Aug 22, 2026

I had an excellent experience at Route 23 Nissan! Kenneth was an amazing salesman—professional, knowledgeable, patient, and genuinely helpful throughout the entire process. He made everything feel easy and stress-free and went above and beyond to make sure I was comfortable with my decision. I also want to give a huge thank you to Manager Jasil. He was extremely helpful, transparent, and made sure everything came together smoothly. You can tell they both genuinely care about their customers and providing a great experience. If you’re looking for a Nissan, I definitely recommend asking for Kenneth and Jasil at Route 23 Nissan. They made the experience a 10/10!

Travis is the man, easiest going sale experience I have encountered. Highly recommend.

Travis was amazing! Highly recommend

Proust Altidor great sales Josh the manager help us get great deal . We bought our dream car cash no hassle 🙏🏽 route 23 Nissan!!

I had an excellent experience buying my 2026 Nissan Frontier from Kenneth Tejada. He made the entire process easy and stress-free from start to finish, and even followed up to help after the purchase. Kenneth was professional, reliable, and a great communicator throughout. I’d absolutely buy another car from him again — highly recommend if you’re in the market for a new vehicle!

Hi my name is Victoria Roldan and I got my car from a worker name Bryan Jackson and he was such a kind man and very respectful and he help me so much with everything any questions I had he answered he stay with me and had patience with me I would tell everyone and everybody to comes here they made me feel at home I have nothing bad to say I would buy another car there and ask for Bryan you won’t be disappointed

I have to be honest, when I was first contacted by the service center at Route 23 Nissan, I was skeptical due to some of the reviews I've seen. So, I told them that I would be going where I usually go, which is the Ramsey location. When they called me a 2nd & 3rd time, I decided to give them a fair chance. I'm glad I did, they were polite & professional, as well as on top of keeping me aware of each step my car was in via texts. The process was quick & my vehicle came ... Read More

Full review text opened.

Google - Aug 19, 2026

I have to be honest, when I was first contacted by the service center at Route 23 Nissan, I was skeptical due to some of the reviews I've seen. So, I told them that I would be going where I usually go, which is the Ramsey location. When they called me a 2nd & 3rd time, I decided to give them a fair chance. I'm glad I did, they were polite & professional, as well as on top of keeping me aware of each step my car was in via texts. The process was quick & my vehicle came back to me without any issues. I also liked the fact that the waiting area felt like a completely separate area from the sales side. It was clean & comfortable.

Kenneth was amazing to work with! He helped me get everything I wanted with the car, was very professional, and made the whole process quick and easy. Highly recommend Kenneth at Nissan!

I had an amazing experience at Route 23 Nissan! From start to finish, the process was smooth, professional, and stress-free. Kenneth was my sales representative and went above and beyond to make sure I felt comfortable, answered all my questions, and helped me find the right vehicle for my needs. You can tell Kenneth truly cares about his customers and isn’t just trying to make a sale. He made the entire experience enjoyable and treated me with respect every step of the way. I highly recommend Route 23 Nissan and especially Kenneth if you’re looking for a great car-buying experience. ... Read More

Full review text opened.

Google - Aug 15, 2026

I had an amazing experience at Route 23 Nissan! From start to finish, the process was smooth, professional, and stress-free. Kenneth was my sales representative and went above and beyond to make sure I felt comfortable, answered all my questions, and helped me find the right vehicle for my needs. You can tell Kenneth truly cares about his customers and isn’t just trying to make a sale. He made the entire experience enjoyable and treated me with respect every step of the way. I highly recommend Route 23 Nissan and especially Kenneth if you’re looking for a great car-buying experience. Thank you for the outstanding service!

I had a great experience working with Kenneth. He was professional and worked with Finance Manager and I on the numbers to make the deal. I appreciate his efforts and making the overall experience smooth. I would definitely recommend working with him if you’re looking for a vehicle!

I went in to talk about a new lease and was helped by Kenneth Tejada. He gave me all my options and based on my needs he suggested a finance. A short talk later I was driving away in my new 2026 Pathfinder. Coincidentally, my son's car died the next week. I called Kenneth, he invited us down and he was able to get my son into a new 2026 Altima. Thank you so much to Kenneth and team for taking such good care of us. We're definitely a Route 23 Nissan family for life!!

I purchased my dream car through this dealership after 5 months of searching!! Javien was extremely helpful and thoroughly communicated the process before starting anything. If you’re looking for an honest, reliable and trustworthy dealership look no further. I’d recommend not only the dealership but knowledgeable Javien as well.

Had such a wonderful experience with Eli. He was charming, knowledgeable and all around joy to work with…

Great experience overall. The sales team was great, the whole team was very knowledgeable. Bryan helped me from start to finish and made me feel comfortable with the whole process. Price was good and I walked out driving my new Acura MDX the same day. Good service 100% recommend.

Eli was great. So was their finance guy. Both seemed genuinely interested in saving us as much as they could while getting us what we wanted.

Great service here. Worked with my budget and made everything work out in my favor. Proust Altidor is the guy to see. Him and everyone here made the purchase possible

I felt very comfortable with the people that were working there and they took very good care of me

I had such a great experience working with Travis at Nissan on Route 23 in Wayne, NJ! After my accident, I unexpectedly found myself needing a new car, and Travis made the entire process so easy, fast, and stress-free. As someone who had never gone through the car-buying process before, I really appreciated how friendly and helpful he was. He went above and beyond to work with my budget and credit as well and helped me get a great deal on my 2025 Kia K4. That I absolutely love. Travis was genuinely great to work with, and I’m so grateful for ... Read More

Full review text opened.

Google - Aug 11, 2026

I had such a great experience working with Travis at Nissan on Route 23 in Wayne, NJ! After my accident, I unexpectedly found myself needing a new car, and Travis made the entire process so easy, fast, and stress-free. As someone who had never gone through the car-buying process before, I really appreciated how friendly and helpful he was. He went above and beyond to work with my budget and credit as well and helped me get a great deal on my 2025 Kia K4. That I absolutely love. Travis was genuinely great to work with, and I’m so grateful for how much effort he put into making the experience a good one. I would definitely recommend him to anyone looking for a new car!

Excellent customer service from the time I walked in the door. Provst listened to what I wanted in an SUV and really worked with me to get me in the best option for me. I highly recommend Nissan of Butler.

Untrustworthy. Had a deposit down on a car and they needed a few days to change tires, get out a scratch, etc and we were to pick up the car on Friday. They call that morning and say their finance dept is busy so can we come on Saturday at 11. Then they sell the car to someone else. And what’s worse is they don’t care. Dodge, weave, lie, add charges - believe all the reviews. These guys have zero ethics as a business.

Read at DealerRater

First off I have 4 Nissan dealerships that are closer to me then Rt23 Nissan, and this one is 30 minutes away. So when I tell you its worth the drive its worth it. The exceptional service and knowledge of this staff is unmatched.. Bonnie the sales assistant had great communication and called me back when she said she was going to call me back, answered whatever questions I had and if she couldn't she got it from who she could, thank you Bonnie! Then we got to Travis Jordan my salesman, the guy is a Gem 💎 after he knew what ... Read More

Full review text opened.

Google - Aug 1, 2026

First off I have 4 Nissan dealerships that are closer to me then Rt23 Nissan, and this one is 30 minutes away. So when I tell you its worth the drive its worth it. The exceptional service and knowledge of this staff is unmatched.. Bonnie the sales assistant had great communication and called me back when she said she was going to call me back, answered whatever questions I had and if she couldn't she got it from who she could, thank you Bonnie! Then we got to Travis Jordan my salesman, the guy is a Gem 💎 after he knew what I wanted and squared away my deal he called me up to come in, I was running late, and he waited for me and made me feel like a brother waiting on another brother. " I'll have everything ready for you when you get here".. i walked in he was waiting at the door , never seen the guy in my life smile ear to ear , Nabeel? Im like yea Travis? Awesome lets rock and roll.. lol from that point on he was like a machine clicking on all cylinders..signed my papers, called my insurance for me set it up and got me ready for finance. Thank you Travis! Finally I walking into finance Candese 🙌🏻 super knowledgeable had all her ducks in a row everything ready for me. She's super bubbly and professional at the same time made me feel at ease buying a new car, her office is very welcoming like her personality and answered all the questions about my deal that I had clear and concise. Thank you Candese! I walked back to Travis desk he took my keys off my turn in lease and put them on the new keys for me handed me all my paperwork and helped me transfer stuff from old lease to new one making sure i dont forget anything.. it was a great experience and super fast ive had grocery store trips that were longer. Thank you Rt23 Nissan for an amazing experience.. cant forget my guy Josh the sales manager very nice and funny. I understand why the staff is great being lead by Josh.. thank you all for your time patience and unwavering support..

I visited Rt. 23 Nissan to see what they had to offer! I was fortunate enough to have Travis as my salesperson. He was professional, helpful, and informative. I left with a new car! All because of Travis!😊

I bought a 2026 Rogue from this dealership in February of this year and just recently paid it off. I called the Parts Department last week to see about getting Touch Up paint for a ding on my door. I give the guy the Vin # and he tells me it has to be special ordered and the cost is $29.00. No big deal until he tells me I have to come to the dealership and pay for it before he can order it. I explain to him I live 40 minutes away and it is inconvenient for me to have to drive there ... Read More

Full review text opened.

Google - Jul 27, 2026

I bought a 2026 Rogue from this dealership in February of this year and just recently paid it off. I called the Parts Department last week to see about getting Touch Up paint for a ding on my door. I give the guy the Vin # and he tells me it has to be special ordered and the cost is $29.00. No big deal until he tells me I have to come to the dealership and pay for it before he can order it. I explain to him I live 40 minutes away and it is inconvenient for me to have to drive there twice and offered to pay with my credit card and he said no I had to go there in person. I then reached out to Nissan Customer Service and they contacted them. They got back to me and said that was the dealerships policy and offered no resolution either. My point is I paid $38,000.00 for a car and now that they got their sale, clearly they don’t care about me as a customer. Even if they ordered the paint for $30.00 and I never picked it up, would $30.00 put them in a hole? Extremely disappointed with this dealership and Nissan. Terrible customer service. Beware!

I wanted to take a moment to recognize Proust Altidor for providing one of the best sales experiences I’ve ever had. From the moment I arrived, Proust was professional, knowledgeable, and incredibly efficient. He made the entire transaction smooth, straightforward, and stress-free. Every question I had was answered clearly, and he guided me through each step with patience and confidence. What impressed me most was how quickly everything was handled. I was in and out in about two hours without ever feeling rushed or confused. Proust’s attention to detail, excellent communication, and commitment to customer service made the ... Read More

Full review text opened.

Google - Jul 18, 2026

I wanted to take a moment to recognize Proust Altidor for providing one of the best sales experiences I’ve ever had. From the moment I arrived, Proust was professional, knowledgeable, and incredibly efficient. He made the entire transaction smooth, straightforward, and stress-free. Every question I had was answered clearly, and he guided me through each step with patience and confidence. What impressed me most was how quickly everything was handled. I was in and out in about two hours without ever feeling rushed or confused. Proust’s attention to detail, excellent communication, and commitment to customer service made the entire process enjoyable. It’s rare to work with someone who combines professionalism, efficiency, and genuine care for the customer the way Proust does. He is a tremendous asset to your team, and I truly appreciate the outstanding service he provided. Please extend my thanks and recognition to Proust Altidor for a job exceptionally well done.

I highly recommend coming to route 23 Nissan. Eli was a great help and gave me all the information I needed. It was a 10/10 experience

Proust Altidor

I had a great experience with Route 23 Nissan Anthony was very professional and knowledgeable. It was a smooth process I will be recommending all my friends and family.

(Translated by Google) Route 23 Nissan is a dealership with vehicles in excellent condition, and their prices are better than other dealerships. The customer service is impeccable and attentive. I really like this dealership and highly recommend it. (Original) Route 23 Nissan es un dealer que tiene vehículos en excelentes condiciones, sus precios están mejores que los demás dealership. El servicio al cliente es impecable y delicado. Me gusta mucho este dealership lo recomiendo 100%

Brayan was professional, knowledgeable and very friendly. At the end of the day we drove off the lot in a newly purchased RAM truck. Thank you Brayan for helping us work the numbers. Definitely recommend Brayan and Routes 23 Nissan for your next vehicle purchase.

Massive shout out to Calin, Jesse, and the rest of the Route 23 Nissan Service department for going above and beyond to resolve an issue that wasn't of their doing. A bit of faith in humanity was restored in thanks to their help. If you ever need some work or maintenance performed, they're quick as a hiccup and it gets done right. I can't thank them enough, and if Google allowed 6 stars, they'd have it.

Beautiful Raymond foster was great

I had an outstanding experience leasing my new vehicle from Nissan Route 23 in Butler. From start to finish, the entire process was smooth, transparent, and completely stress-free. My salesperson, Travis, was exceptional. He was knowledgeable, patient, and genuinely focused on helping me find the right vehicle and lease that fit my needs—without any pressure. He took the time to answer all of my questions, explained everything clearly, and made sure I was comfortable throughout the process. The dealership was professional, efficient, and respectful of my time. What could have been a long, stressful experience was actually enjoyable thanks to ... Read More

Full review text opened.

Google - Jun 30, 2026

I had an outstanding experience leasing my new vehicle from Nissan Route 23 in Butler. From start to finish, the entire process was smooth, transparent, and completely stress-free. My salesperson, Travis, was exceptional. He was knowledgeable, patient, and genuinely focused on helping me find the right vehicle and lease that fit my needs—without any pressure. He took the time to answer all of my questions, explained everything clearly, and made sure I was comfortable throughout the process. The dealership was professional, efficient, and respectful of my time. What could have been a long, stressful experience was actually enjoyable thanks to Travis and the entire team. If you're looking to buy or lease a Nissan, I highly recommend Nissan Route 23 in Butler. Be sure to ask for Travis—you'll be in great hands. I couldn't be happier with my experience and will definitely return for my next vehicle!

Excellent customer service from start to finish with Travis. Honest, professional, and easy to work with. Definitely recommend!

(Translated by Google) “I want to thank Robin for the excellent service he provided me at Nissan. From the very first moment, he was very kind, patient, and professional. He explained everything clearly and helped me find the right car for me, making the whole process much easier and stress-free. It's clear he truly cares about his customers. I 100% recommend him to anyone looking to buy a vehicle. Thank you so much!” (Original) “Quiero agradecer a Robin por el excelente servicio que me brindó en Nissan. Desde el primer momento fue muy amable, paciente y profesional. Me explicó todo ... Read More

Full review text opened.

Google - Jun 29, 2026

(Translated by Google) “I want to thank Robin for the excellent service he provided me at Nissan. From the very first moment, he was very kind, patient, and professional. He explained everything clearly and helped me find the right car for me, making the whole process much easier and stress-free. It's clear he truly cares about his customers. I 100% recommend him to anyone looking to buy a vehicle. Thank you so much!” (Original) “Quiero agradecer a Robin por el excelente servicio que me brindó en Nissan. Desde el primer momento fue muy amable, paciente y profesional. Me explicó todo con claridad y me ayudó a encontrar el carro adecuado para mí, haciendo que todo el proceso fuera mucho más fácil y sin estrés. Se nota que realmente se preocupa por sus clientes. Lo recomiendo al 100% a cualquiera que esté buscando comprar un vehículo. ¡Muchas gracias!

I had a great experience at Route 23 Nissan. The whole process of buying my car was smooth and stress-free. Anthony was extremely helpful, patient, and made sure I understood everything along the way. He really went above and beyond to make sure I got what I needed and felt comfortable with my purchase. I truly appreciate the great customer service and would definitely recommend this dealership and Anthony to anyone looking for a car.

Tried to add a 8000.00 fee to the already negotiated price. Drove 6 hrs for a total waste of time

Read at DealerRater

Brayan was an absolute PLEASURE to work with. He quickly understood our needs and made this process, which is normally very daunting and quite frankly unfun, the exact opposite! I was very impressed with how thorough and professional the entire staff was. Normally you walk into a dealership and you feel like walking on pins and needles and even sometimes it's as if you owe them. Something, not here, not one bit! Highly recommend route 23 Nissan! Thank you again Brayan!

Recently bought a car from here and the experience was amazing, Fernando met me at the door, helped me through out the whole process, and even stayed a few hours after closing to make sure that i was able to get situated in my new car that same day, 10/10 service

We just purchased our dream car and its all because of Mr. Travis Jordan, he really worked for us to ensure we walked out happy.

Travis Jordan was helpful. Great experience.

Recently accompanied a friend, they ran into a few hiccups, I cannot express how Above and Beyond her client Advisor Proust Altidor, went to assist her with a previous claim, he didn’t have to speak with them or aide her in making sure they Right their Wrong! He made sure she was well informed and comfortable at the dealership.

I went to the dealership on a whim to see if I could get help getting out of my current lease. Proust Altidor Client advisor helped me and my father transition out of my lease I to purchasing a new Nissan Rouge. They staff was very friendly and knowledgeable and made the experience so much less stressful. If you need help with any of your car needs I recommend you coming to see Proust and tell him Mel sent you!!!

Came to get my son a new car salesman Kenneth Tejada was amazing. I appreciate his knowledge and assistance. He was able to get my son the car he wanted and at the price he wanted. I definitely recommend coming to Nissan RT 23. All the staff was friendly and helpful. Thank you Kenneth & Adonis for all your help.

My experience here was fantastic. My sales representative Javien, in particular, was awesome. He was super friendly, hard working, honest and genuinely worked with us to get us the best deal that he could. Didn’t push, pressure or lie to us once, but continuously tried to give us a better deal. I’m grateful to him for such a smooth experience. All the staff, including the manager helped us a bunch too and all the managers were amazing. I’ll always recommend this place. Thank you guys!

So I was willing to try again thinking maybe the bad experience was just an off day for the staff at rt 23 Nissan. My first experience with the dealership was on 4-18-26. I posted an honest but negative review of that visit, nothing vulgar or embellished just the truth in a shortened version. Never a follow-up call from anyone at the dealership to see what they could do to make things better. On 6-10-26 after many morning text messages with the receptionist about the same vehicle that was now on the lot over 90 days she set an appointment ... Read More

Full review text opened.

DealerRater - Jun 20, 2026

So I was willing to try again thinking maybe the bad experience was just an off day for the staff at rt 23 Nissan. My first experience with the dealership was on 4-18-26. I posted an honest but negative review of that visit, nothing vulgar or embellished just the truth in a shortened version. Never a follow-up call from anyone at the dealership to see what they could do to make things better. On 6-10-26 after many morning text messages with the receptionist about the same vehicle that was now on the lot over 90 days she set an appointment for 5:30 pm. I arrived a bit early, signed in and was handed off to Steve Vasquez to work the deal on the vehicle. We sat at his desk and started the basic information when another individual came to the desk, had Steve step aside and placed a document on the desk in front of me. He asked if this was me. I looked at the document, it was my review from my first visit. I responded yes that was mine from my previous visit. The individual then told me based on my negative review they ( I do not know who "they" were) decided they did not wish to do business with me. I asked if he believed this was going to help improve my past visit experience and he just repeated himself. I responded politely, This is both unprofessional and immature to take your ball and go home because you did not like the truth to be told. He walked away. I asked Steve who that was and he told me it was the finance manager "Z". I then took a piece of paper and was making some notes to be accurate in my next review of the dealership. Steve returned and told me he had another appointment coming so I would have to leave. Doubtful that was true but I quietly stood up and walked out to my vehicle. I was sitting in my vehicle finishing some notes when I noticed Steve and a co worker walking my way, staring at me. There was no interaction between us. They proceeded to walk past my vehicle to the front row of cars on rt 23. I observed them in my side view mirror. They stood there and watched me. I finished what I was doing, then carefully turned my vehicle around and left the dealership. I pulled into the next business lot and exited my vehicle walking back to rt23 where I observed both Steve and his co worker walking back to the dealership. The failed intimidation tactic just added to the childish experience. When I returned home I searched the dealership staff to get the name of the finance manager Zaid Abass. I then sent an email to the Owner/ President of the dealership, Mr. Osiashvili. I was again , honest about my experience. I provided my phone number so he could contact me and we could discuss this situation. I did expect he would call. 10 days later and still no contact of any kind. This should tell everyone all you need to know about the staff and owner of this dealership. If you have a bad experience of any kind and you leave an honest but negative review there will be zero desire or attempt to correct the situation so you could update your review with a positive resolution that would show the dealership actually cares about the customers. Hidden fees, Intimidation tactics, lies, lack of transparency, unprofessional attitudes and actions are not qualities for success. If this is what the owner allows or instructs then this is not the place to buy a vehicle. Dig into the reviews, look at negative ones and you will see a pattern. I did not look at the reviews prior to my first visit but as I said I was willing to give it another shot and for that I had an experience that I would have given less than a star. I will also mention, the vehicle still had not been properly serviced. The same issues I noticed on my first visit were still visible when I returned.

Read at DealerRater

I had a great experience working with Fernando. He was attentive, friendly, and very knowledgeable throughout the entire car-buying process. He took the time to answer all of our questions, explain our options clearly, and helped us lower our costs as much as possible. What impressed us most was his dedication and excellent customer service. Fernando was always available when we called and consistently followed up to make sure everything was going smoothly. He genuinely cared about helping us get the best deal and making the experience stress-free. I highly recommend Fernando to anyone looking for a professional, honest, and ... Read More

Full review text opened.

Google - Jun 15, 2026

I had a great experience working with Fernando. He was attentive, friendly, and very knowledgeable throughout the entire car-buying process. He took the time to answer all of our questions, explain our options clearly, and helped us lower our costs as much as possible. What impressed us most was his dedication and excellent customer service. Fernando was always available when we called and consistently followed up to make sure everything was going smoothly. He genuinely cared about helping us get the best deal and making the experience stress-free. I highly recommend Fernando to anyone looking for a professional, honest, and hardworking car salesman. Thank you, Fernando, for all your help!

Javien & Jasil really helped me out with my lease today. They've got a good team over there!

(Translated by Google) Extremely satisfied with Fernando's service and attention; he's an excellent salesperson. Thank you very much. (Original) Extremadamente satiicon el Servicio y la atención de Fernando exelente vendedor. Muchas gracias

I had a great experience working with Brayan while purchasing my car. He was knowledgeable, patient, and made the entire process smooth and stress-free. His professionalism and excellent customer service truly stood out. I highly recommend Brayan to anyone looking for a trustworthy and helpful salesperson. Thank you for making this such a positive and smooth experience!

I came to Nissan of Route 23 in Butler and it was such a great experience. Jesse was very nice. Everyone I came into contact was so helpful and they took care of me right away. Just how Jesse took care of me. You can see how they really care about Customerservice. I’m so grateful.

Staff was extremely polite and very helpful. My experience was delightful and I will continue to use this location for all my vehicle needs.

Brayan was very helpful and professional. My wife and I are happy we worked with him. Nissan is lucky to have such a professional and respectful employee.

Their team service is awesome! So helpful and kind. Thank you so much to Ervin and Bryaaaan

Five Stars for Anthony! He was very patient, made the whole process smooth and stress-free, and took the time to explain everything about my new car so I felt comfortable and confident before leaving. You can tell he genuinely cares about his customers and wants them to have a great experience. I truly appreciate all of his help and would definitely recommend working with him!

Fernando was very helpful and knowledgeable would definitely recommend if you are looking for a new Nissan..

Best service I’ve ever experienced thanks kevin

Our salesman was Travis. He was excellent. Very knowledgeable and made sure we were taken care of. Got a certified pre owned Rouge and couldn’t be happier.

Great sales staff who is not trying to rip you off and they are helpful and was able to answer all my questions with no hesitation. Will definitely be buying here again. Jovian went above and beyond to get me the OTD price I wanted , highly recommend him.

Drove out to Route 23 Nissan after finding a 2023 Frontier Pro-4X listed on their website for $37,993 before tax. Their own disclaimer on the listing says the price includes "all costs to be paid by a consumer" except taxes, registration, and licensing. Pretty clear right? Wrong. Get there and suddenly the price is $41,000 before tax?. When I pushed back they revealed they had tacked on $3,995 in "reconditioning fees" that were apparently mandatory and non-negotiable. Fees that, again, their own disclaimer says should already be in the price. I have it on audio recording. On top of that ... Read More

Full review text opened.

DealerRater - May 23, 2026

Drove out to Route 23 Nissan after finding a 2023 Frontier Pro-4X listed on their website for $37,993 before tax. Their own disclaimer on the listing says the price includes "all costs to be paid by a consumer" except taxes, registration, and licensing. Pretty clear right? Wrong. Get there and suddenly the price is $41,000 before tax?. When I pushed back they revealed they had tacked on $3,995 in "reconditioning fees" that were apparently mandatory and non-negotiable. Fees that, again, their own disclaimer says should already be in the price. I have it on audio recording. On top of that they were running a $750 Memorial Day coupon. I signed up, and they texted me directly saying "This amount will go directly toward the price of your next vehicle." Showed up and they told me for the first time that it can't actually go toward the car — only toward services and add-ons. That's not a miscommunication, that's a lie they put in writing. Walked out without a car after wasting the trip. Looked it up afterward and found dozens of other people describing the exact same reconditioning fee scam on Cars.com and the BBB. There's even an active lawsuit in Bergen County court making the same claims against this dealership and its owner personally. They're good at making Instagram content. Actually selling a car at the price they advertise? Apparently not part of the business model. Save yourself the trip.

Read at DealerRater

We came to buy a car for our 17 year old daughter and met Travis. He was so helpful, patient, informative, and thorough. This is the second car we have purchased from them, and we couldn’t be any happier. What are you waiting for? Go to Route 23 Nissan and ask for Travis.

Our experience with the Nissan Route 23 Dealership, was to our surprise , positive. The sales person, Fernando Mejia, was patient and wanted to get an idea of what features, terms, monthly budget , that we had in mind. Our past experience with the Rogue and current research helped us return to our local Nissan dealer. Fernando showed us several vehicles and reviewed the features. We came to agreement on what we wanted and what we didn’t want. Next was negotiating and what we were comfortable spending monthly. It was at this point leasing was a better option for us. The term, ... Read More

Full review text opened.

Google - May 22, 2026

Our experience with the Nissan Route 23 Dealership, was to our surprise , positive. The sales person, Fernando Mejia, was patient and wanted to get an idea of what features, terms, monthly budget , that we had in mind. Our past experience with the Rogue and current research helped us return to our local Nissan dealer. Fernando showed us several vehicles and reviewed the features. We came to agreement on what we wanted and what we didn’t want. Next was negotiating and what we were comfortable spending monthly. It was at this point leasing was a better option for us. The term, monthly payment, and mileage was acceptable. We have already recommended this dealership and Fernando to our friends and family. It’s been several days of driving my new Rogue and I am not disappointed. Great decision for our family.