Customer Testimonials

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Google Oct 11, 2024

Great place nice people ver transparent

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Google Oct 11, 2024

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Google Oct 11, 2024

Great people and great experience!

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Google Oct 11, 2024

Great staff very knowledgeable, easy to work with from the sales manager to the finance manager great overall experience, would definitely recommend this dealership.

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DealerRater Oct 10, 2024

Guillermo is a great salesman who was able to provide me with guidance on the car I should purchase. Out of many salesperson, I would recommend if you go to this dealership, work with him.

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Google Oct 10, 2024

Getting a lease with Davyd and Joe was super easy and straight to the point. No hassles and no gimmicks. Gave a great price and were attentive to every question and need that I had. Customer service was top notch. I would recommend going here if you’re looking for a good experience and a great price. Thanks Joe and Davyd! (and yes, that’s Davyd with a “y” not a typo).

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Google Oct 9, 2024

Had the pleasure of working with David, he helped me get into a new vehicle that same day. Couldn’t be any more happier with my experience with working with him.

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Google Oct 8, 2024

Guillermo was super helpful and courteous, he helped me through the entire buying process

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Google Oct 8, 2024

Guillermo was great helpful insightful and very transparent.

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Google Oct 5, 2024

Wonderful service, very friendly!

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Google Oct 4, 2024

Great experience with Karl, extremely professional, friendly and speedy with all services. Would love to do business in the future!

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Google Oct 3, 2024

Just bought a car with Elijiah, Greta car buying experience. Fast, easy, Gabe me a bunch of options to get my trade in done and leave the lot with a new car in less than 2 hours. Awesome customer service.

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Google Oct 3, 2024

We came here without the idea of buying a car but with Luis helped out a lot. Thanks to his helps, we walked out with a new car with a few hours later.

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Google Oct 1, 2024

Big thank you to Davyd. Amazing customer service. Friendly, polite and very knowledgeable. Great experience, fast and easy buy.

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Google Sep 29, 2024

Guillermo was excellent. I’m always afraid of dealers. But he explained everything so well and helped me get my dream truck right before my birthday thank u Guillermo

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Google Sep 28, 2024

Walked in with a monthly price I wanted to pay and I walked out the same day with the best deal in the dealership all thanks to Davyd and Zaid. Owner keeps a great sales associate team on board and a long list of valuable cars. Thank you Route 23 for my Premium Luxury Ride.

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Google Sep 27, 2024

David was great salesman!! Definitely would get a car from him again!!

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Google Sep 24, 2024

Great experience .....David did a great job for me...Thanks

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Google Sep 24, 2024

Was browsing through vehicles at this dealership, even though my husband didn't like the car we came to look at, our salesperson David made sure our visit was easy and informative

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Google Sep 24, 2024

Had amazing experience with salesman David

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Google Sep 22, 2024

Guillermo was a great help to me obtaining my vehicle I appreciate his service it was very much appreciated and helpful

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Google Sep 22, 2024

Thank you guys for everything. I’m super happy with my car . A big shout out to Luis for making everything easier.

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Google Sep 21, 2024

Had a bit of a bumpy experience with this dealership since I bought a vehicle and it broke down not even a day after but Guillermo in sales helped every step of the way with questions or problems I was having even though he had no reason to and could’ve left it to service and even after it was fixed and I got the vehicle back he still continued to contact me asking if everything was running right and if I was enjoying it. So I am thankful for Guillermo for everything that he did when the dealership should’...

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Google Sep 21, 2024

BMW M850. Juan Rios was extremely helpful and knowledgeable. Car had a small dent, he offered to fix it at no cost. Will definitely recommend if you’re looking for a honest and reliable salesman

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Google Sep 19, 2024

came in to purchase a car for my son. my salesman David did a great job explaining the whole process and made sure we were happy along the whole way. I would definitely recommend Route 23 Nissan and David to all my friends and family. thanks!

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Google Sep 19, 2024

Had a great experience with my salesman David, process was quivl

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Google Sep 18, 2024

Guillermo Guillen took care of the specific features that my wife was looking for and not just putting us in the first car she test drove. We went there expecting to get another Altima, but walked away with a beautiful Rouge Platinum. He went beyond what a normal salesman would do. Highly recommended.

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Google Sep 17, 2024

My family and I traveled over an hour to test drive a car found on CARFAX with no prior knowledge of this dealership or sales reps. We made an initial appointment with online sales, were greeted warmly by reception upon arrival and were quickly cared for by Guillermo. Guillermo was professional, friendly, and treated us with respect. We were able to negotiate an honest purchase price and the team had our car prepped and ready within a couple of hours. Overall a good experience. Thanks Guillermo!

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Google Sep 13, 2024

Had a great experience with David purchasing my new truck. The team was helpful and the purchasing process was awesome.

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Google Sep 12, 2024

I own a Nissan now so I prefer to take it to this Nissan dealer when it needs maintenance. Sara at Rt 23 Nissan is amazing! She pays attention to the details and makes sure you are getting the best price for what you need. Thank you Sara for your help!!

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Google Sep 11, 2024

Guillermo (William) was very friendly, courteous, and extremely helpful as I purchased a vehicle today. He was knowledgeable and I appreciated his honesty. I would highly recommend William and the dealership to anyone looking to purchase a car.

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Google Sep 10, 2024

I recently leased a Nissan Rogue SL at Rt 23 Nissan. Guillermo was a pleasure to deal with. He was very cooperative and excellent with communication via phone call/text during the transaction. Everyone else we dealt with was also very friendly and helpful. Definitely would recommend Rt 23 Nissan to family and friends!!

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Google Sep 9, 2024

Karl was extremely nice. Very patient and kind his customer service was immaculate.

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Google Sep 8, 2024

Afther shoping arround Luis diaz got me the best deal highly recommend route23 nissan

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Google Sep 7, 2024

Came to Route 23 Nissan to look at a 2023 Rogue SV that was listed on their website. Had a phenomenal experience with Chris, Joe, and Corry. Would recommend this dealership to anybody looking to buy a new/used vehicle in the Tri-State Area!

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Google Sep 7, 2024

I had a wonderful experience at Route 23 Nissan. Upon entering the facility, Chris listened to my needs and accommodated them as much as possible. Further, when it came towards the end of the transaction, Joe and Chris worked together to make the process seamless to get into a new car. Thank you and I will back when I’m looking for a new car!

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Google Sep 5, 2024

Great experience with Juan Rios. Very informative and friendly. Recommend asking for him !

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Google Sep 4, 2024

I had a very smooth process throughout with Juan Rios, one of the salesmen. It was a more relaxed feeling and experience than what I expected, especially considering the horrible experience I had at Ramsey Nissan earlier that day. I got the car I wanted, and the negotiations were transparent and diplomatic throughout.

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Google Sep 4, 2024

Great customer service

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Google Sep 4, 2024

Carl was amazing. He was kind and took the time to explain everything making a tough choice easy. Would recommend if your looking for a car to use Carl. 🙂

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Google Sep 4, 2024

Satisfied

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DealerRater Sep 3, 2024

Karl and Zaid were very easy to work with snd made the lease renewal easy

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Google Sep 2, 2024

Smooth experience in my purchase with David.

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Google Sep 1, 2024

My salesman David and manager Joe are the best guys in the world if you are looking for a new vehicle. Walked in, picked a car, signed some paperwork, and drove off happy in new car. Definitely going to recommend dealing with David and Joe! Best service!

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Google Sep 1, 2024

Came here and had the best experience! Juan was so helpful during the whole process! Will definitely recommend coming here again. I’ve never had a great time buying a car until I came here. Thank you Juan!

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Google Sep 1, 2024

Worked with Karl to get a deal on a used car. Highly recommend

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Google Aug 31, 2024

(Translated by Google) Very good service and the person who assisted us was Luis Díaz who speaks Spanish (Original) Muy buen servicio y quien nos asistió fue Luis Díaz habla español

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Google Aug 31, 2024

Joe, Corry, Hussain, and especially Chris were all tremendous to deal with! They were all friendly, welcoming and put me into an awesome car for an amazing price! Highly recommend!

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Google Aug 30, 2024

I brought a 2021 nissan sentra from here the staff is very professional and patient and they work with you.Guillermo helped me thorough the whole experience he was very nice and helpful

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Google Aug 30, 2024

I recently had the pleasure of working with David and Joe while buying a car, and I couldn't be happier with the experience. They were incredibly helpful throughout the entire process, answering all my questions and providing valuable insights to help me make the best decision. Their friendly and professional approach made everything smooth and stress-free. I highly recommend David and Joe to anyone looking for a car – they truly go above and beyond!

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Google Aug 30, 2024

Came in here to check some cars , already had a relationship with another dealer with a great price David not only bear that price but had all the paperwork done in an hour, came in to check prices left with a car, great guys would highly recommend this place, talk to David or Joe they'll beat any price you get.

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Google Aug 29, 2024

Hussain, Joe, and Chris were all phenomenal. They were very fair on price and treated me extremely well. The entire sales process was a breeze!

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Google Aug 28, 2024

Karl and Edwin Mendez were vey helpful. This was my second time working with Karl. He worked well to meet my needs and Edwin has the one of the nicest personalities and seems to be a genuinely good person.

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DealerRater Aug 28, 2024

Chris, Joe, and Corry were all amazing to deal with. Best experience I’ve had at a dealership hands down!

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Google Aug 28, 2024

Chris the salesman, Joe the sales manager, and Corry the finance manager were all fantastic! Easily the best experience I’ve had at a dealership! Put me into my dream car for an amazing price!

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Google Aug 27, 2024

Just purchased a beautiful Nissan Altima from Juan Rios and had a great experience. Juan was able to work with my budget even though it took a lot of work to get there. Super excited to drive the car off the lot! Definitely recommend this location to anyone considering buying a car. Great dealership!

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Google Aug 20, 2024

Cant thank Chris joe and Cory enough They worked tirelessly to help me get the car of my dreams Chris especially is 10/10!!!! They listened to every concern of mine and were very helpful.. this was my first time buying a car from a dealership and they explained everything to me and took the time to answer all of my questions .. They made the process very smooth and easy They are all very detail oriented, and you can tell they truly care about their customers and making sure they are happy If you’re thinking about buying your car from here ...

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Google Aug 18, 2024

I recently had the best experience at Route 23, my sales person Karl went above and beyond to get me in my favorite truck and COLOR!🖤 The sales manager, Joe was also so professional and knowledgeable. He took his time explaining every detail and that is what sold me. It was such an incredible experience, I am so happy to drive my new truck. What an excellent team! Thank you!

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Google Aug 18, 2024

Just picked up our new Nissan Sentra. Our salesman Juan Rios was absolutely top notch! He is honest, straightforward and a pleasure to do business with. I will recommend Juan and Route 23 Nissan to everyone I know. We couldn't be happier with the entire process! A+!

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Google Aug 18, 2024

I always feared dealerships and my bmw blew A day ago and needed a car asap , I came in with a few options , Juan Rios pulled up all the cars on the screen , and within minutes gave me the keys to test drive , I was in and out within hours I even stepped out to accommodate one of my clients at work, and with a simple text ,he was waiting for us when we got back , they even stayed an hour after closing to accommodate us. Thank you so much for making it quick and easy!

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Google Aug 17, 2024

My experience with the seller was very good. Later, we had an issue with the coolant, so we called the dealership, and thanks to Sara, our experience improved. We were worried about buying a used car, but she was an angel and helped us a lot during this process to get the vehicle repaired and make sure everything went well.

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Google Aug 12, 2024

I purchased a used Hyundai Tuscon from Rt23 Nissan. The "nice" sales man that showed me the car promised that everything was working. However, one week late, the Sunroof opened but wouldn't close. When I brought the vehicle back, they referred me to service and tried to charge me a whopping $5,000 to make it work. After reaching out about my problem, the General Manager reached out and took care of all of my issues. All is well! Thank you Route 23 Nissan.

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Google Aug 11, 2024

chris was our salesman. he was fantastic from the minute we walked in the showroom . explained everything and was really knowledgeable . made this experience great

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Google Aug 8, 2024

The salesman Juan was extremely knowledgeable, professional, and courteous. The purchase went seamlessly and I couldn’t be more pleased with the service. Highly recommend him to anyone!!

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DealerRater Aug 7, 2024

Everyone who needs to go have their car serviced needs to talk to Sara, who works in the service department. She was extremely knowledgeable with answering our questions. She was so professional, that it was refreshing to see. You can see just by her personality that she enjoys her job and that makes the process of having your car service an easy one. Thank you Sara

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Google Aug 7, 2024

Luis from Nissan was exceptional as a car salesman. He displayed thorough knowledge of the vehicles, answered all questions with patience, and ensured a smooth purchasing process. His professionalism, friendliness, and dedication to customer satisfaction made the experience outstanding. Luis's attention to detail and genuine care for clients set him apart, making him a standout representative for Nissan.

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Google Aug 6, 2024

I took my Mercedes GLE to Route 23 Nissan for service and don’t think I’ll ever take any of my cars anywhere else. I was able to get a service appointment quickly and was kept in the loop at all times with the status of my car and what had to be done. Route 23 Nissan also quoted me a better price than other place I had been for routine service in the past. I highly recommend Route 23 Nissan for all service needs.

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Google Aug 3, 2024

Chis the salesman was awesome got us into a nice honda for a good price. Highly recommend.

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Google Aug 3, 2024

Verry happy with my purchase Luis Diaz and manager Joe help us to lease my first vehicle highly recommended nissan 23 ask for Luis Diaz

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Google Aug 3, 2024

We just got our Nissa Rogue SV AWD 2024 from Route 23 Nissan and it was such a wonderful experience. We are new to New Jeresy and were scouting for the right SUV for us. Checking out Jeep Wrangler, Toyota RAV4, Honda CRV we came to Route 23 Nissan. We did not have an appointment and Chris was assigned to us and sure enough it was our lucky day!🙂 Chris was super nice, showed us all the various Rogue SUV models and clarified the various features and differences between them, he ensured our preferences were met and provided clarifications. There was no pressure ...

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Google Aug 3, 2024

(Translated by Google) It was very good service from Sandra (Original) Fue una muy buena atención de sandra

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Google Aug 3, 2024

Jaeden was an amazing sales person he was kind and friendly and most of all knowledgeable! !

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Google Aug 2, 2024

I enjoyed the experience I came in met with Juan he answered every question and explained everything I asked. He was very knowledgeable and got me in and out in a few hours would highly recommend. I couldn't image the process being any smother or faster. 10/10

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Google Jul 28, 2024

Bought a used car for our daughter from Ahmad Siam at Route 23 Nissan. We found Ahmad to be forthright in his approach and didn’t pressure us I to the transaction. We enjoyed his approach and would recommend him when you are looking to purchase a new vehicle

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Google Jul 27, 2024

I 100% recommend Nissan 23. I specifically worked with Luis Diaz. He was professional, polite, quick, and really helped me crunch the numbers. He’s also very personable. In fact all of the staff was great. Joe came to assist with financing and he was stellar as well. If you’re in the market and not sure. I recommend this dealership.

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Google Jul 25, 2024

Malcom was the greatest!!got me the best deal!!

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Google Jul 23, 2024

Jaden Perez and his coworkers were awesome in getting me my new rogue. A+++++++++++

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Google Jul 22, 2024

Great experience will definitely recommend them to all my friends. Sales management team were great help and very simple to deal with.

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Google Jul 22, 2024

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Google Jul 20, 2024

Sandra is a wonderful customer care personified..she's great at what she does to customers.

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Google Jul 19, 2024

Amazing service and very nice by Ahmad.

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Google Jul 16, 2024

Chris was exceptionally helpful, courteous and professional. I would highly recommend him for his services.

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Google Jul 14, 2024

Sandra's been very helpful throughout the process, considering that it wasn't she that I previously communicated with. Actually, their Sales Team have also been very attentive responding to my initial inquiries up to the time that I got there. All my concerns were also clarified and addressed in a timely manner. I'd definitely recommend this Nissan dealership even if I bought a different car brand from them. Shoutout to David and Joe also for the assistance... Thanks!

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Google Jul 14, 2024

Great experience! In one day we chose a car, and by end of day, we drove it home! Sandra Aguilar is an amazing salesperson: very accommodating and aiming to please— customer’s concerns are addressed right away and what she is not sure of, she immediately finds the answers and confirms from the SME’s. She stayed and took care of us the rest of the way— our whole buying process was not an easy task as we are such detail-oriented buyers. Sandra and Dave are great at what they do. Kudos!

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Google Jul 13, 2024

Great experience. Ahmad was very professional and made the process extremely easy. He was knowledgeable and helpful.

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Google Jul 13, 2024

I recently purchased a car from Nissan 23 in Butler, New Jersey, and had the pleasure of working with Sandra. From start to finish, Sandra made the entire process incredibly smooth and enjoyable. She was knowledgeable, attentive, and genuinely cared about finding the perfect car for me. The detailing on the vehicle was immaculate, and every aspect of the car was in pristine condition when I received it. The handover process was seamless, and Sandra ensured that I was comfortable and satisfied with my purchase. Overall, my experience with Sandra and Nissan 23 exceeded all expectations, and I highly recommend them for ...

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DealerRater Jul 12, 2024

Ray was very attentive, helpful, knowledgeable and personable with us during our car buying experience. He provided great insight and went the extra mile to assist us . I would highly recommend working with Ray .

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Google Jul 10, 2024

Karl was a pleasure to work with...he showed us a couple of cars and reviewed the pros and cons of each...we finally settled on a fantastic SUV at a reasonable price

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Google Jul 9, 2024

Sandra was great, awesome experience! Highly recommended

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Google Jul 8, 2024

After a bad first experience, not only did Corry make up for it but he went above and beyond to help me. I not only got the car I wanted but the price I could afford as well. Very grateful to him and his kindness. Will definitely continue to use this dealership for future purchases. Thank you, Corry for taking the time to help me, I’m very grateful and much appreciated!

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Google Jul 7, 2024

Ahmad was patient and knowledgeable. He got me out oh there In 3 hours

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Google Jul 5, 2024

i went to the dealership today and got a great deal on a car with yassin, he was so helpful and made the process a breeze! he was very professional and i would recommend this dealership to anyone that i know!

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DealerRater Jul 5, 2024

We had a very pleasant experience at route 23 Nissan. CJ was very helpful every step of the way. Although we had many many questions, he and his manager were able to help us out. We ultimately walked out with exactly what we wanted.

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Google Jul 5, 2024

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Google Jul 3, 2024

A little over a month ago I had purchased a pre-owned vehicle from rt 23 nissan the initial visit was fine came to an agreement like any other car shopping experience. It wasn't till after where there came some complications with some paperwork which resulted in me not receiving important documents on time. The dealer was in the middle of a transitional period to make it a more prestigious place to do business with so I took that into consideration. With patients and the with the help of one of their best employees there Craig who is not even involved ...

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Google Jul 2, 2024

I would like to thank Luis at RT. 23 Nissan for all of his assistance . He made the transition from my trade in to my new car very smooth and possible. He was knowledgeable, fast, friendly, and most of all his excellent demonstration of good customer service ! Thank you for all you did !

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Google Jul 2, 2024

Excellent purchasing experience, Ahmad is an amazing representative, he is very friendly and professional. He and Zaid helped me through the whole process so I was able to get the most convenient rate within my budget. I am very happy with my car and with service I received from them. Thank you both!

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Google Jul 2, 2024

Had a great experience working with Karl, very professional and knowledgeable, not pushy and also transparent about the process. Appreciate the extra time he took at the end of the day to help me get everything set up. Thanks again

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Google Jul 2, 2024

I am very thankful to the team at route Nissan on route 23. Especially, Sandra who helped me get the car of my dreams. Thank you soooo much !!!!!

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Google Jul 2, 2024

Karl - very nice salesperson, informative, and very very helpful. Would do business again!


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